Per-rooftop, scaled to your group. The productivity gains — recovered bookings, qualified leads, freed-up reception time — typically outrun the subscription many times over. Book a demo and we'll put together a tailored quote.
For independent dealerships getting the phone under control.
Tailored quote · no obligation
For mid-size dealerships. Adds DMS booking (where supported), lead qualification & outbound follow-up.
Live in 2–4 weeks
For multi-rooftop, multi-brand dealer groups. Custom integrations, dedicated CSM.
Volume pricing for groups
Average service revenue per booking in South Africa is roughly R5,000. diago typically recovers 8–14% of previously-dropped calls in month one. The maths:
Same engine across all plans. The differences are scale, integrations, and the level of human support that comes with you.
Onboarding is a standard 2–4 week process: we run a discovery call, scope your customer journeys, connect your systems where compatible, train diago on your service categories, and run a validation day before you go live. Custom integrations can extend that timeline.
Each plan includes a generous monthly call allowance sized to your rooftop. If your volume grows past it, we'll flag it early and move you to the right plan — there are no surprise overage bills.
We build custom DMS connectors for Group customers. Custom integrations are scoped per system and can take longer than a standard onboarding — we'll give you a clear timeline up front before anything starts.
Per rooftop, with volume pricing that kicks in past 3 rooftops. Book a demo and we'll put together an exact quote for your group based on rooftops, brands and call volume.
No. Month-to-month — cancel any time on 30 days' notice. Annual agreements are available if you'd prefer to lock in a rate, with the same cancellation terms.
South African data residency for all customer recordings, transcripts, and metadata. Full POPIA compliance. Recordings deleted after 90 days by default — extendable on Group. Audit logs available on request.
Most customers do — diago covers after-hours, peak-hours, and overflow. Your team focuses on the calls diago hands off, plus walk-ins. Many groups redeploy receptionist time toward sales follow-up or CSat outbound.
Yes. Book a demo and we'll walk you through a live diago call and the dashboard using scenarios from your own service desk — so you can see exactly how it handles your calls before you decide.
Book a demo and we'll run diago on a real call from your service desk — then scope a tailored quote for your group.